1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website are only available for delivery to addresses in Jamaica. [We also accept orders from international customers who are shipping to addresses in Jamaica only. Shipments outside of Jamaica are not available at this time.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimated and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within  business days of the date of your order. Business days mean Monday to Friday, excluding on holidays. Please note we do not ship on Sundays or during Holidays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
4. Delivery Instructions
You can provide special delivery instructions on the check-out page of our website. A valid form of Government issued identification is required for both Store-Pickups and Third-Party Delivery.
5. Shipping Costs
Shipping cost is calculated on a “per order,” “per item” or “per pound” basis and is based on the delivery method selected. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
General Consumption Tax is applied according to the laws set forth by the Jamaican Government.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at (876)970-0192 or [email protected]
If you have any questions about the delivery and shipment or your order, please contact us at (876)970-0192 or [email protected]